Once the app is running, plug your headset into the 3.5mm jack on the laptop, and you should get a pop-up asking you to select what device is plugged in, a headset or headphones.Since your model most likely has a Realtek audio chip, after installing the latest drivers, you should have a Realtek HD Audio Manager app installed on your system, so open it up.Visit your laptop vendors website, in the Support section search for your laptop model, download the latest proprietary audio drivers for your laptop's audio chip, and install them.This is a common "problem" (it's not a real problem per se, rather a configuration/driver issue) that we see with laptops, and the solution is pretty easy: This headset is fully controlled by your laptop's audio chip, and it's perfectly normal for analog headsets to be displayed as "Speakers" in the Windows Sound Control Panel.Īs far as audio playback configuration goes, and also no microphone input being registered, it should only take a few minutes to set everything up. U/A5TRON4UT, Cloud Alpha is an analog headset and has no digital components/drivers as a USB headset does in order for Windows to be able to read a device descriptor and display the headset under its full name.
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